Privacy Policy
Introduction AutoAdvise Limited ("AutoAdvise", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and store personal data via our mobile application, website, and related services, in compliance with the UK GDPR, EU GDPR 2016/679, the Privacy and Electronic Communications Regulations (PECR) 2003, and other relevant data protection laws.
Company Information
Legal Basis for Processing We process data under the following legal grounds:
Legal Basis
Examples of Use
Consent
Opting in for product updates, newsletters, or beta programs
Contractual Need
Setting up and managing your account
Legal Obligation
Compliance with tax, regulatory, or legal reporting obligations
Legitimate Interest
Improving our product, responding to enquiries
When operating as a data processor (e.g., on behalf of a financial advice firm), we follow the legal basis provided by the controller.
Data We Collect
User-Provided Data: Name, email, phone number, adviser firm, uploaded audio files, client metadata.
Automatically Collected Data: Device type, operating system, IP address, usage analytics, crash logs.
Authentication Data: Information from third-party sign-in services (e.g., Microsoft, Google).
Data Usage Your data is used to:
Create and manage your account
Generate compliance documentation
Deliver support and troubleshooting
Improve product performance
Send service-related notifications
We do not sell or rent your data.
Use of Large Language Models (LLMs) We use LLMs to generate summaries and reports. All data is sent via encrypted APIs and not stored or used by the model providers for training. Personal identifiers are minimized unless required for context.
Data Retention We retain data only as long as necessary to deliver our services or fulfill legal obligations. Retention periods are defined by:
User Rights You have rights to:
Please contact oren@autoadvise.co.uk to exercise these rights.
Data Security We implement:
TLS 1.2+ encryption in transit
AES-256 encryption at rest
Role-based access controls
Regular vulnerability scans and audits
International Data Transfers We only transfer data outside the UK/EU under standard contractual clauses or other lawful safeguards.
Third-Party Services We use trusted providers for hosting, analytics, and authentication. All partners are GDPR-compliant.
Children's Privacy Our app is not intended for individuals under 18 years of age.
Complaints You may contact the ICO at https://ico.org.uk/make-a-complaint/ if you're not satisfied with our response.
Policy Updates This policy is reviewed regularly.
Contact Us For privacy questions, email: oren@autoadvise.co.uk
© 2025 AutoAdvise Limited. All rights reserved.